Transform your device management with device as a service from SHI:
Our experts help you save time and money with DaaS

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If you’re leading IT for a growing organization, you know the struggle: juggling device refresh cycles, managing repairs, and fielding endless support tickets. As devices age, warranties expire and productivity drops, leaving users and IT teams frustrated. Tedious and costly device upkeep can quickly overshadow important, strategic work. That’s where device as a service (DaaS) can help.

What is device as a service (DaaS)?

DaaS is a scalable, end-to-end managed subscription for your device fleet. Instead of wrestling with multiple manufacturers and unpredictable costs, you get a streamlined, vendor-neutral program that aligns devices to user personas and budgets. Our End-User Integration Center (EIC) images, tags, and enrolls devices, ensuring seamless integration with your existing tech stack. We ship devices directly to end users or office locations, and handle asset recovery when they reach end-of-life.

What are the benefits of DaaS?

With DaaS, you can simplify procurement, quicken deployment, and take advantage of clearly defined support SLAs. IT leaders gain improved asset tracking, predictive maintenance, and the ability to plan upgrades based on device health and user insights. Costs become fixed and predictable, all while you gain access to the latest devices.

By combining DaaS with digital employee experience (DEX) tools, you can upgrade devices based on real-time analytics and employee needs, rather than rigid refresh cycles. SLA-backed support, flexible financing, and detailed analytics empower IT teams to focus on strategic initiatives while keeping users productive and satisfied.

Our DaaS experts bring decades of experience and strong OEM relationships, supporting a wide range of device types and operating systems for hybrid and remote environments. We’re equipped to turn your device refresh woes into a streamlined, seamless experience.

Discover the many DaaS benefits impacting user experience, procurement, deployment, reporting, productivity, and more by downloading the solution brief below. Ready to get started? Contact our DaaS experts today.

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